Stockton Heath Festival Privacy Policy May 2024
Stockton Heath Festival (referred to as SHF or “the Festival”) is a registered charity number 1127698 which presents an annual art, culture, heritage and music festival in and around the village of Stockton Heath.
Stockton Heath Festival is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us, in accordance with GDPR. A copy of this Privacy Policy can be downloaded here.
1. Information We Collect
We may collect the following types of personal data from you:
- Contact Information: Your name, email address, phone number, and postal address.
- Ticket Information: Details of your tickets bought, art exhibited or grand draw raffle tickets purchased.
- Website Usage Information: Data about how you use our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
We use your personal data for the following purposes:
- Providing Services: To sell you tickets, exhibit your art and enter you into our grand draw raffle.
- Communication: To send you updates about the opportunities to volunteer with us or sponsor us if you have specifically asked us to using the web forms on our website or to answer any emails or social media communications that you send to us.
- Improvement: To improve our website, festival offerings, and festival / art exhibition customer experience.
- Compliance: To comply with legal obligations and protect our rights.
3. How We Share Your Information
We may share your personal data with:
- Service Providers: Third-party providers who help us with our festival operations.
- Legal Authorities: When required by law or to protect our legal rights.
4. Your Rights
- You have the following rights regarding your personal data:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
- To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
5. Data Security
- We take appropriate measures to protect your personal data from unauthorised access, disclosure, or misuse.
6. Data Retention
- We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Safeguarding Policy
Statement of Intent
Stockton Heath Festival Trust aims to ensure that all participants and audience enjoy their festival experience. The Stockton Heath Festival Trust is committed to creating a safe environment in which young and vulnerable people can feel comfortable, secure and respected while engaged in any of the Festival activities.
Cookie Policy
A cookie is a small file that is stored on your computer when you visit our website. These cookies let us distinguish you from other users of our website, which helps us to provide you with a better experience when you return. When accessing the Stockton Heath Festival website you can choose which Cookies are used, and change your preferences at any time.
Session Cookies
A session cookie, also known as an in-memory cookie or transient cookie, exists temporarily while you navigate our website. These cookies are normally deleted when the user closes their browser.
Analytical Cookies
These cookies allow us to understand and count the number of visitors and to see how they move around our website. This helps us to improve the way our website works.
Security Cookies
These cookies help prevent spam submissions in the website’s contact forms and search forms.
Presentation Cookies
Used to affect the visual content of the website according to chosen preferences. When you use the Stockton Heath Festival website you can choose which Cookies are used, and update your preference at any time.
| Cookie | Name | Purpose |
|---|---|---|
| Google Analytics | Cookies | These analytical cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. |
Preventing the use of cookies
You can stop your browser from accepting cookies. However, you may find that aspects of our website will stop working or work less well if you do. We therefore do not recommend turning cookies off when using our website.
Your cookie settings can be changed. A web browser usually allows you to do this in the ‘preferences’, and you can choose your preferences at any time.
To find out more about cookies, to see what cookies have been set and how to delete them, visit www.allaboutcookies.org
